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And that's probably even more important in this world of Hybrid Working, which some say needs a particular style of management, possibly "the greatest shift in management and leadership in 200 years" (Jo Owen).

"The coaching I have received from Ian has enabled me to feel increasingly confident and comfortable in my ability as a director and leader." LP (Managing Director, Financial Services)

Recent events have encouraged the adoption of online coaching (Teams, Zoom etc.), and while not as 'personal' as a conversation over coffee, my clients have found it offers several advantages, especially regarding travel.

It will, therefore, remain alongside face-to-face sessions.